My aim is to despatch all orders the next working day but please bear with me during promotional or seasonal periods as higher order volumes may mean some orders are dispatched later than usual.
Whilst I will make every effort to deliver within the time stated above, I will not be liable for any loss caused to you by late delivery. Please notify me as soon as possible either by telephone or email if you do not receive your goods within a reasonable time. I will endeavour to get your goods to you as soon as possible or you may cancel your order and obtain a refund. I will attempt to have your order delivered to your address but please be aware that, as I use the Royal Mail signature service (UK deliveries), a signature is usually required on delivery, if no one is home then you may need to collect your parcel from your nearest Royal Mail Delivery Office.
If products are returned to us as undeliverable, we shall refund the price of the products less £5 or the products (whichever is less) to cover our postal and administrative costs. For security reasons, overseas orders will only be delivered to the cardholder’s billing address.